Petticoat (P04)

It usually takes four weeks to make the dress and deliver. If you need the dress urgently, please place a rush order. For rush order, dress can be delivered in two and a half weeks.

Ava bridal is only sell online at the moment. We are planning to open a showroom in our office at unit 2, 316 Governor Rd., Braeside Victoria. Customers in Melbourne can come after its opening.

We accept payment via Paypal and Bank deposit.

You can return it for a full refund if there's any quality issues. We would feel appreciated if you could take measurements carefully, we'll make exactly as what you specified. Please understand we are a small business, it would be a lot of cost for us if customers return the dress because they do not like the style or taking measurements wrong. In this case, we can alter the dress to fit for free or do our best to work out a solution.

Proceed to checkout, then you will need to enter the coupon code "LAYBY" during the checkout to pay 20% deposit on your items, postage will also be charged at this point. This is automatically calculated when the word LAYBY is entered into the coupon code box.

Please browse the products by categories. On the product page, select the options, and then click on "ADD TO SHOPPING BAG" button. You will proceed to the checkout page.

There is no surcharge to custom make the dress by your size. Wedding and formal dresses are fitted garment. We encourage all customers custom make the dress better fitting instead of selecting a standard size.

In most cases dresses can be made without a train. Please contact our customer support to confirm it.

All dresses are made in our own factory and sell direct to customers. There's no other companies in the supply chain. We are serious about saving money across the board and that applies to all aspects of our business. Our accountants scrutinise each and every penny we spend. This savings can then be passed on to the customer.

If you require shopping assistance, please contact us or chat with a customer support agent. Customer support agent is available Monday - Friday from 9:00 a.m. to 9:00 p.m. EST. To chat with an agent, simply click the pop-up chat invitation or click on the chat button located in our Help Section.

We make new sample dresses and do photo-shooting on a quarterly basis. We also do special designs and custom work for customers. In such cases, we may also shoot a photo for the dress and add it to the site for sale.